Employee Engagement, Digital Economy, and New Realities of Work

Danna Szwed EVP Chief Human Resource Ashley Furniture Industries

Mark Royal Senior Principal Born Ferry Hay Group

Characteristics of the contemporary workforce: mobile, diverse, remote. These characteristics are birthed by business environment changes due to globalization and rapid technological changes. 

The “Work Environment of Tomorrow” have these types of implications: restructuring of the processes of the pre-technological advances,  realignment of people and work, AI/robotic automation of manual tasks, paradigm shift to “learn and apply” versus “education and experience”, shift from “loyalty/retention” to “short-term relationship” in the workforce, and part-time and contract workers occupying the greater workforceEngaging and Retaining Talent in Future: flexible career path support employee growth and development, provide purpose and meaning at work, a stronger employer value proposition, more collaborative environment, “work life balance” shift to “work life integration”, less hierarchical structure, more remote, flexible work options

Mindful Organization: Crafting Holistic Employee Engagement

Jenna N. Flipkowski PH.d. Head of Research, Human Capital Institute (HCI)

Travis Trautman, Director, Talent Acquisition & HRISS at KinderCare Education 

Mindful Organization has these types of action-words in constant practice.

Calibrate: lower expenses spent on benefits that employees don’t want and increase engagement via pulse surveys, performance reviews, exit interviews, and other means to identify what employees truly want.

Communicate: with the workforce via multiple channels, to make the benefits alive, continuous communication.

Collaborate:  with workers, managers to create a supportive organization.

Celebrate: encourage inclusion, individuality, achievements of employees, and support their individual culture, family, and personal lives endeavors. 

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